Testimonials

JND Group


Testimonials

The John N Dunn Group is committed to a high standard of work across the board.  The testimonials below reflect the views of both private customers and clients that have chosen to write to us, we always like to hear if we are meeting our customers goals and expectations and whether we are living up to the high expectations and standards we have set for ourselves.

 

Testimonials

North Tyneside Council:

John N Dunn Group staff provided an excellant service throughout the Project.  They provided informative guidance as well as solutions at all stages of the work.  They followed the Councils health and safety protocol requirements as outlined in the bespoke Construction, Design and Management briefing file.  The staff delivered the project  in a timely and professional manner with little disruption to the schools learning environment.

When the project was installed, Council and school staff undertook an informative and comprehensive handover briefing with a representative from the John N Dunn Group installation team.

The installation will help raise the profile of carbon reduction and energy conservation to pupils and staff of the school.  Parents and visitors of the school will also be also be able to see how effective the solar panels are by viewing the wall mounted display panel.

Council staff will utilise the Solar PV as a learning process in future developments in PV installation.


 Northumberland County Council:

We are delighted with the recent solar photovoltaic installation at Newsham Primary School.  The installation was carried out by John N Dunn Group, and I was extremely happy with the high standards of workmanship, project delivery and efficient customer service provided by them.  The school now has an excelland show case to promote carbon reduction to both pupils, parent and the wider community.

Jill Collinson, Project Management-Carbon Management, Northumberland Council


 Cleveland Fire & Rescue Service:

We delighted with the service provided by John N Dunn Group during our photovoltaic installation.  Major works to a full-time operational fire station present many problems.  All issues which presented were resolved quickly and managed effectively during the installation.  Contract support response has also been exemplary.  We would certainly consider using them again on future projects.

Andy Hall, Property Officer, Cleveland Fire Brigade


 Gatehead Council:

I was very pleased with the solar photovoltaiv (PV) carried out by John N Dunn Group.  The project team were quick to respond to our requests for information which helped deliver the project under the very tight timescales of the framework.

Jean Sauvary - Climate Change Team


 Sunderland Council:

In terms of installation the John N Dunn Group were extremely professional, curteous and knowledgeable and I will certainly consider using them again on future schemes.

Andrew Atkinson - Energy Conservation Team Leader


Hartlepool Council:

We recently installed Solar Photovoltaic (PV) panels at Bryan Hanson House .  This installation will help us  to reduce our carbon footprint, whilst saving on energy bills and generating an income under the Feed in Tariff (FiT).  It will also be a fantastic opportunity for us to demonstrate these benefits to the wider community.  The work was carried out by John N Dunn Group and we were delighted with their professional attitude and excellant communication, flexibility and customer service.

Paul Hurwood, Climate Change Officer


 North Tyneside Council:

I can confirm that I have worked closely with the John N Dunn Group for over eighteen months, while they delivered our large heating replacement and electrical upgrade programmes.

Throughout that time I have found them to be extremely reliable, providing high quality workmanship, excellent customer service and value for money through competitive pricing.

The John N Dunn Group have excellent lines of communication and are always approachable.
Following this Excellent service, North Tyneside have recently awarded the John N Dunn Group with kitchen and bathroom replacement works and works to some of our void properties.

Lee Nesbitt - Housing Investment Manager, North Tyneside Council


 Three Rivers Housing Association:

The Association has been using the John N Dunn Group for the last twelve months in assisting the association deliver its decent homes programme.

Works to date have included:

  • Rewires to general needs and supported housing properties
  • Kitchen and bathroom renewals to supported housing properties
  • Whole house refurbishment to 25 properties

Throughout these works we have had an excellent relationship with them and have received no complaints from residents in relation to their work.

From a business perspective we find the contractor forthcoming with information, pro-active in problem solving and not claims conscious in resolving these issues on site.

We would certainly use them again and recommend them to any company wishing to use them

Steve Riding – Senior Maintenance Surveyor


Private Customer

I am writing to thank you and your workmen for the work you carried out at my mother’s house recently.

I must admit we were not looking forward to the mess and upheaval but we needn’t have worried – because there was none!
The men, each time they visited left my mother’s house spotless! They put everything back in place before leaving each time and hoovered up. (I had booked a few days off work before you started the work at my mothers in order to clean up when you had finished – which I did not need to because as I have mentioned my mothers house was left immaculate after each visit from your workmen).  The workmen were all very polite and patient and very respectful of my mothers belongings in her home.


I especially would like to thank you for the good, sound communication and information we received each step of the way – from before the work started until it was complete(and so quickly too!) you kept us well informed of times and visits and you were very understanding having sometimes to work your schedule around us and our availability.

Miss C Gibson


Private Customer

I would just like to say a massive thank you to you for overseeing installation work at my home address. The team that carried the work out were fantastic, and very work concious. In fact a great credit to John N Dunn. I will have no reservations whatsoever in recommending you. I also plan to put an email on warmfronts web site to inform people of the top class service i received. Many Thanks to you and your team.

Richard Pudge


Private Customer

I just wanted to say thanks very much to yourself and the two men (sorry, I have a terrible memory and can't remember their names!) who fitted our new boiler last week after Nicola won the Metro Radio competition. The house seems to be much warmer since the system has been balanced and it's good to know that we have a much more energy efficient boiler in place now. As for the installation, I was particularly grateful for the obvious care that had been taken in order to run the condensate pipe down behind some existing boxing-in in the kitchen below the boiler. It looks like that can't have been easy to do! We also appreciated the obvious care that had been taken to find bricks that matched the rest of the exterior brickwork in order to fill the hole that had been left from having to move the flue pipe.

Tony and Nicola Fuller


 

Eaga:

The workmen were the best I ever had in my house and I would definatley recommend them anytime.

Mrs Ingeborg Brown - A Warmfront Customer

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